Help Center

FAQs

General

Who is the perfect Winston user?

Setup

How does Winston work with my home network?

What does the setup process look like?

Does Winston have wireless support?

What is the wireless range?

Is it possible to increase the wireless range?

What is the maximum connection speed?

Does one Winston unit cover all of my devices?

Billing

What is your refund policy?

What do I get with monthly service?

What is your product warranty?

Usage

Can I whitelist sites?

Can I blacklist sites?

Does Winston slow down my internet speed?

Are all sites compatible with Winston?

What are Privacy Zones?

How are mobile devices protected by Winston when away from home?

How does Winston prevent Identity Theft?

How does Winston compare with just using an ad blocker?

Logging and Privacy

Does Winston log internet activity?

What does Winston do with user data?

Other

Can Winston really save me money on my cell phone bill?

Can Winston save me money on hotel and airfares?