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Winston Protection Plan

Last revised: June 29, 2019

Winston Protection Plan

Accidents Happen. The Winston Protection Plan (“Plan”) not only extends the 1-year Limited Warranty by one additional year, but also includes coverage for accidental damages for your peace of mind for the entire 2-year term of the warranty.

 Every Winston Privacy Filter (“Product”) comes with a 1 Year Limited Warranty as described here: https://winstonprivacy.com/pages/warranty-policy.  This limited warranty warrants the original purchaser at retail (“Purchaser” or “you”) that the Product is free from defects in workmanship and material. If purchased with the Product, this Plan not only extends the Limited Warranty by another year, for a total of two years, but it also provides coverage for accidental damage solely as defined and included in this list immediately below:

  • Water or high humidity damage
  • Extreme temperatures or fire damage
  • Animal-related damage such as biting
  • Bending or crushing damage from dropping or falling

What is not defined as accidental damage or is otherwise, for the avoidance of doubt, not included in the limited warranty or this extended coverage Plan:

  • Damage from intentional, reckless, abusive, or willful conduct, or any use of the Product in a manner not normal or intended by Manufacturer;
  • Theft or loss, or damage therefrom
  • Damage from any use which is not the intended use of the Product
  • Damage from any use which is not a reasonably foreseeable use of the Product
  • Damage resulting from any lack of conducting preventative maintenance
  • Damage caused by a product that is not a Product
  • Damage if the Product has been opened, serviced, modified, or altered by anyone other than Manufacturer or an authorized representative of Manufacturer
  • Damage to Product with a serial number that has been altered, defaced or removed
  • Cosmetic or performance defects caused by normal wear and tear or otherwise due to the normal aging of the hardware
  • Cosmetic or performance defects caused by consumable parts, such as cables, unless failure has occurred due to an initial defect in materials or workmanship.

To make a claim under this Plan, the Purchaser must provide proof of purchase of the Product and submit a claim to Winston Privacy, Inc. ("Manufacturer") at support@winstonprivacy.com within 30 days after the defect was discovered or accident occurred.

Other

This Plan is non-transferable to replacement or other products, meaning the Plan applies to your original, purchased Product. This Plan is non-transferable to any subsequent buyer.

As a condition to receiving the remedy, the Purchaser may be required by the Manufacturer, at the Purchaser’s expense, to return the Product to the Manufacturer and to pay for any necessary return freight for a repaired or replacement Product.

Upon return of a Product under this Plan, the Manufacturer, at Manufacturer’s option, may choose to either replaces the Product with a new or refurbished Product of the same version and model, or repair the Product, if and only if a material defect or accidental damage is first confirmed by the Manufacturer’s inspection.

For more information regarding the details of the limited warranty, please visit: https://winstonprivacy.com/pages/warranty-policy

 How Consumer Rights Affect this Plan

THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED UNDER CONSUMER PROTECTION LAWS AND REGULATIONS. THIS PLAN SHALL NOT PREJUDICE THE RIGHTS GRANTED BY APPLICABLE CONSUMER LAW, INCLUDING THE RIGHT TO RECEIVE REMEDIES UNDER STATUTORY WARRANTY LAW AND TO SEEK DAMAGES IN THE EVENT OF THE NON-PERFORMANCE BY MANUFACTURER OF ANY OF ITS CONTRACTUAL OBLIGATIONS.